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Insights from the Runzo team.

Restaurant operations, AI automation, catering, and the future of food delivery.

Why restaurants are moving to direct ordering — and what the math actually looks like

Restaurants aren't anti-delivery. They're anti-30%-commission. Here's the math on why the third-party delivery model is broken, and what the operators who quit it are building instead.

Runzo Team

March 18, 2026 · 7 min read

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ASKZO AI

How ASKZO submits a catering quote in under 3 minutes

A catering request arrives at 11pm. The restaurant owner is asleep. By 11:03pm, a complete quote — itemized menu, tray sizes, pricing, delivery details — is in the customer's inbox. Here's exactly how.

March 12, 2026 · 5 min readRead →

Customer Guide

The real cost of ordering through delivery apps: a receipt breakdown

You think you're paying $18 for a burger. By the time the fees stack up, you've paid $46. We broke down every charge and explained exactly where your money goes — and where it doesn't.

March 5, 2026 · 4 min readRead →

Product

Gatherings: the feature that links your guest list to your catering order

Most event hosts guess on headcount. The restaurant preps for 80, 54 show up. With Gatherings, your RSVP count feeds directly into your catering order — automatically, in real time.

February 28, 2026 · 6 min readRead →

ASKZO AI

How we automated 847 Google review responses — without sounding robotic

One of our restaurant partners got 63 reviews in January. They responded to every one within 2 hours. Their owner was in the kitchen the entire time. Here's how ASKZO makes that possible.

February 20, 2026 · 5 min readRead →

Customer Guide

The complete guide to catering tray sizes: how much food do you actually need?

Small, Medium, Large, XL. What do those actually mean for your event? We mapped out exactly how many people each tray size feeds, across different meal types — and when to size up.

February 14, 2026 · 4 min readRead →

Restaurant Business

The 5 financial metrics every restaurant owner should watch weekly

Most restaurant failures aren't caused by bad food — they're caused by not seeing the financial warning signs early enough. ASKZO now tracks all five of these automatically.

February 7, 2026 · 8 min readRead →

Customer Guide

Catering bids vs. direct orders: which one is right for your event?

If you know exactly what you want, a direct order is faster. If you're feeding 200 people and want the best price, a bid will save you hundreds. Here's how to decide.

January 31, 2026 · 4 min readRead →

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